FAQs

Gratuity is not required but always appreciated for exceptional service.

Do we need to tip our attendants?

Yes, travel outside the 5 boroughs is available. Events beyond 100 miles include travel fees.

Do you travel outside New York City?

Yes. Every booking includes a professional attendant to handle setup & breakdown, guide guests, manage prints (if included), and ensure everything runs smoothly.

Do you provide an on-site attendant?

Yes, we are fully insured and can provide a certificate of insurance (COI) to your venue upon request.

Are you insured? Can you provide a COI?

General Information

Because we reserve your date and begin work on customizing your experience immediately, retainers are non-refundable. Full cancellation terms are detailed in your contract.

What is your cancellation policy?

We accept major credit cards, ACH transfers, and Zelle. Payment schedules are outlined in your agreement.

What forms of payment do you accept?

A signed agreement and retainer are required to secure your date. Once those are completed, your event is officially reserved. Fill out our contact form to start the process now!

How do we reserve our event date?

Pricing varies based on the experience selected, event duration, location, and level of customization. We provide custom proposals so you receive exactly what your event needs.

How much does it cost to rent a photo booth?

Pricing & Booking

We typically arrive 60–90 minutes before your start time for setup. Breakdown usually takes 20–30 minutes after your rental period ends.

How long does setup and breakdown take?

Yes, with prior approval. Outdoor events require a level surface, access to power, and adequate overhead coverage to protect equipment from direct sun, wind, or weather.

Can the photo booth be set up outdoors?

We require one standard 120V outlet within 10–15 feet of the setup area. If your venue has limited access, let us know in advance so we can plan accordingly.

What are the electrical requirements?

Most setups require an 8' x 8' footprint with 8' of height clearance. Some experiences and backdrops can be compressed into a smaller area if needed, with a minimum of 6' x 6'.

How much space do you need?

Setup & Logistics

Yes. We provide a refined selection of props that complement the event style. For corporate activations or elevated weddings, we can tailor prop selections—or omit them entirely for a cleaner look.

Do you provide props?

We offer a curated collection of modern backdrops. Custom backdrops and step-and-repeat walls are also available upon request.

What backdrop options do you offer?

Yes. We provide fully branded experiences including custom overlays, digital sharing screens, email capture, microsites, and logo integration to align with your marketing goals.

Do you offer branding for corporate events?

Absolutely! Templates are custom-designed to match your event aesthetic, incorporating names, logos, dates, colors, and brand elements where applicable.

Can we customize the photo template?

Customization & Guest Experience

Yes. High-quality dye-sublimation prints are available for instant take-home keepsakes. Print layouts can be customized to your event.

Do you offer on-site printing?

Yes. Guests can receive their images instantly via text, email, or QR code. Digital galleries are also delivered to the host after the event.

Can guests receive their photos digitally?

Prints & Deliverables

Inquire